Frequently Asked Questions

How do I create an event?

Sign up for free, click "Create Event", fill in the details (name, date, location, description), and you're done. The whole process takes about 60 seconds. You immediately get a shareable link to send to guests.

Is JoinMyEvent really free?

Yes. The Free plan gives you 10 guests per month with all core features. No credit card required, no trial period - it's free forever for small events.

How long does it take to set up an event?

About 60 seconds. Enter your event name, date, location, and description. That's it. You immediately get a shareable link.

Do my guests need to create an account?

No. This is our key differentiator. Guests simply click your link, enter their name, and tap Accept or Decline. No signup, no email verification, no passwords.

Can guests change their RSVP after responding?

Yes. Guests can return to the invitation link and update their response at any time before the RSVP deadline (if you set one).

Will my guests see any advertisements?

Never. JoinMyEvent is completely ad-free. Your guests see only your event details - no banners, no pop-ups, no distractions.

How do plus-ones work?

When guests RSVP, they can add the names of people they're bringing. All names are collected and shown in your guest list. Plus-ones are always free and don't count toward your guest limit.

Can I see who's coming before everyone responds?

Yes. Your dashboard shows real-time responses as they come in. You can see who has accepted and who has declined.

How do I share my invitation link?

Copy your unique link and share it anywhere - WhatsApp, text message, email, social media. You can also download a QR code or shareable image.

Can I download my guest list?

Yes, on Standard, Unlimited, and Lifetime plans. Export your complete guest list as a CSV file with names, responses, plus-ones, and messages.

What's a QR code invitation?

A scannable code that links directly to your invitation. Perfect for printed materials - guests scan with their phone camera and go straight to your RSVP page.

Can guests add events to their calendar?

Yes. Every invitation includes an "Add to Calendar" button that downloads an ICS file compatible with all major calendar apps.

What are custom questions?

Custom questions let you ask guests for additional information when they RSVP. Choose from text fields, Yes/No, single choice, or multiple choice. Great for dietary restrictions, meal choices, song requests, or any event-specific info you need.

What's the difference between per-party and per-person questions?

When creating custom questions, you can choose how they're answered:

• Per party: One answer for the whole group. Example: "Any song requests?" - the respondent answers once for themselves and all their plus-ones.
• Per person: Each guest answers individually. Example: "Dietary restrictions" - the respondent answers for themselves, then each plus-one provides their own answer.

How do dietary restrictions work?

Use the "Dietary Restrictions" quick-add template when creating custom questions. It includes common options:

• Vegetarian, Vegan, Gluten-free, Dairy-free
• Nut allergy, Halal, Kosher
• "Other" with a text field for custom needs

Guests can select multiple options. When you export to CSV, you get individual selections per guest plus a summary section with counts per category - perfect for sharing with caterers.

What counts toward my guest limit?

Only guests who accept your invitation count toward your monthly limit. Declines and no-responses don't count. Plus-ones are also free.

Are plus-ones counted in my limit?

No. Plus-ones are always free and never count toward your guest limit.

What happens if I go over my guest limit?

Guests can always RSVP - we never block them. But once you hit your limit, new responses are hidden until you upgrade or your limit resets next month. This ensures a smooth experience for your guests.

What's included in the lifetime deal?

Everything in the Unlimited plan, forever. Unlimited guests, CSV export, all features, and all future updates. Pay once ($64.99), never pay again.

Can I cancel anytime?

Yes. Monthly plans can be cancelled anytime. You keep access until the end of your billing period.

How does the lifetime deal compare to monthly?

The lifetime deal ($64.99) equals about 3.3 months of the Unlimited plan ($19.99/month). If you'll use JoinMyEvent for more than 3 months, lifetime is the better value.

How is JoinMyEvent different from Evite?

Evite shows ads to your guests and pushes them to create accounts. JoinMyEvent is completely ad-free and never requires guest signup. Your guests get a clean, distraction-free experience.

Why not just use Google Forms?

Google Forms works for basic RSVPs, but lacks event-specific features: no plus-one tracking, no calendar export, no QR codes, no guest list visibility options. JoinMyEvent is purpose-built for events.

What about Facebook Events?

Facebook Events requires all guests to have Facebook accounts, which many people don't have or don't want to use for event RSVPs. JoinMyEvent works for everyone, no social media accounts needed.

What browsers are supported?

JoinMyEvent works on all modern browsers: Chrome, Firefox, Safari, Edge. Both desktop and mobile.

Is my data secure?

Yes. We use HTTPS encryption, secure password hashing, and follow industry best practices. We don't sell your data or show ads.

Can I use JoinMyEvent on mobile?

Yes. The entire platform is mobile-responsive. Create events, track RSVPs, and share invitations from your phone.

How long is my event data stored?

Event data is automatically deleted 2 weeks after the event date. This keeps your account clean and protects guest privacy. Make sure to export your guest list before then if you need it for your records.