Terms of Service - JoinMyEvent

Last updated: December 2025

Welcome to JoinMyEvent. By creating an account or using our service, you agree to these Terms of Service. Please read them carefully.

1. Service Description

JoinMyEvent is an event invitation service that allows you to:

Create events with details like name, location, date, and description
Make invite cards and share invite links with your guests
Collect unlimited RSVPs from guests (who can respond without creating an account)
Manage guest lists, export calendar invites (ICS), and export guest lists as CSV (on eligible plans)

The core service is free. Creating events, sharing invite links, collecting RSVPs, plus-ones, and ICS calendar export cost nothing. Free invite cards carry a small "Made on joinmyevent.co" credit stamp. You can pay a one-time fee per event to remove that stamp when you export, or buy the yearly Host Pass or one-time Lifetime for unlimited clean exports. Current pricing and features are displayed on our website and subscription page.

2. Account Terms

Eligibility

You must be at least 18 years old to create an account and use JoinMyEvent. By registering, you confirm that you meet this age requirement.

Account Responsibility

You are responsible for:

Providing accurate registration information
Keeping your password secure and confidential
All activity that occurs under your account
Notifying us immediately if you suspect unauthorized access

You may only create one account per person. We reserve the right to terminate duplicate accounts.

3. Pricing and Payments

Important: This section contains legally required disclosures about one-time purchases, the yearly Host Pass auto-renewal, and cancellation.

Free Service

The core service is free, with no payment information required. You can create events, make invite cards, share invite links, collect unlimited RSVPs, add plus-ones, and export ICS calendar invites at no cost. Free invite cards carry a small "Made on joinmyevent.co" credit stamp.

Per-Event Unlocks

You can pay a one-time fee, per event, to remove the credit stamp at export:

Unlock: A one-time charge that removes the credit stamp for that one event
Unlock + Motion: A one-time charge that removes the stamp and lets you export an animated card (GIF or MP4) for that one event
Event pack: A one-time charge for several unlock credits (including motion) that you can apply to events of your choice. Credits do not expire

Per-event unlocks and packs are one-time purchases. They do not auto-renew and there is nothing to cancel.

Host Pass (Yearly)

The Host Pass is a yearly subscription that covers unlimited unlocks, motion, and CSV guest-list export while it is active. It works as follows:

Billing Cycle: You will be charged yearly on the anniversary of your purchase date
Auto-Renewal: The Host Pass automatically renews each year until you cancel. You will be charged the then-current price at each renewal
Payment Method: The payment method you provide will be charged automatically for each renewal
Price Changes: We will notify you at least 30 days before any price increase. Continued use after the change constitutes acceptance

Lifetime Access

Lifetime is a one-time purchase that covers unlimited clean exports, motion, and CSV export with no recurring charges. "Lifetime" means the lifetime of the JoinMyEvent service.

How to Cancel

The Host Pass is the only recurring plan, and you can cancel it at any time:

Go to your Subscription page in your account
Click "Cancel Host Pass"
Your Host Pass benefits continue until the end of your current billing period
After it ends, your account keeps the free service, plus any unlock credits you still hold

Refund Policy

14-Day Money-Back Guarantee: If you're not satisfied with a purchase (a per-event unlock, an event pack, the Host Pass, or Lifetime), you can request a full refund within 14 days of that purchase or any Host Pass renewal. Contact us at contact@joinmyevent.co to request a refund.

EU/EEA Right of Withdrawal

Important for EU/EEA consumers: Under EU Consumer Rights Directive, you normally have a 14-day right to withdraw from online purchases without giving any reason.

However, for digital services and digital content like JoinMyEvent, this right can be waived. When you buy an unlock, an event pack, the Host Pass, or Lifetime:

You will be asked to expressly consent to immediate access to the paid feature
By giving this consent, you acknowledge that you lose your statutory 14-day right of withdrawal once the feature is delivered
You cannot withdraw after you have started using the paid feature (e.g., exported a card with the stamp removed, exported a guest list as CSV)

Note: Even though the statutory withdrawal right is waived upon use, our voluntary 14-day money-back guarantee (above) still applies. This means you can still request a refund within 14 days if you're not satisfied, regardless of the statutory waiver.

Payment Processing

Payments are processed by our payment provider, Polar. By making a purchase, you also agree to Polar's Terms of Service. Prices displayed may be subject to applicable taxes based on your location.

4. Acceptable Use

You agree not to use JoinMyEvent to:

Create events for illegal activities
Send spam or unsolicited bulk invitations
Impersonate others or create misleading events
Collect personal data from guests for purposes other than your event
Upload harmful, offensive, or inappropriate content
Attempt to circumvent the credit stamp, payment, or security measures
Interfere with the service or other users' access

We reserve the right to remove content or suspend accounts that violate these terms.

5. Your Content

You retain ownership of the content you create (event details, descriptions, etc.). By using JoinMyEvent, you grant us a license to host, display, and transmit your content as necessary to provide the service.

You are responsible for ensuring you have the right to use any content you upload, including images or text.

6. Intellectual Property

JoinMyEvent and its original content, features, and functionality are owned by us and are protected by copyright, trademark, and other laws. You may not copy, modify, or distribute our service or its content without permission.

7. Limitation of Liability

JoinMyEvent is provided "as is" and "as available" without warranties of any kind, either express or implied.

To the maximum extent permitted by law:

We are not liable for any indirect, incidental, special, or consequential damages
Our total liability is limited to the amount you paid us in the 12 months before the claim
We are not responsible for events that don't happen as planned, guest no-shows, or similar issues

These limitations do not affect your statutory rights as a consumer.

8. Termination

By You: You can delete your account at any time from your Settings page. Upon deletion, your events and data will be removed in accordance with our Privacy Policy.

By Us: We may suspend or terminate your account if you violate these terms, engage in fraudulent activity, or for other legitimate reasons. We will notify you when possible.

9. Governing Law and Disputes

These terms are governed by the laws of Germany. Any disputes will be resolved in the courts of Hamburg, Germany.

For EU consumers: Nothing in these terms affects your right to bring proceedings in your country of residence under local consumer protection laws. You may also use the EU Online Dispute Resolution platform.

10. Changes to These Terms

We may update these terms from time to time. For material changes, we will:

Notify you by email at least 30 days before the changes take effect
Post the updated terms on this page with a new "Last updated" date

Continued use of JoinMyEvent after changes take effect constitutes acceptance of the new terms. If you disagree with changes, you may cancel your subscription and delete your account.

11. Contact Us

If you have questions about these terms, contact us at:

contact@joinmyevent.co

For our full contact details and legal information, see our Imprint.